Security
Security that protects people, places and operations
Our aim is to operate as an extension of our clients’ team, delivering highly skilled security personnel, integrated technology support and practical risk advisory services.
We take the time to understand each client’s environment, risk profile, operating model and customer expectations, allowing us to deliver security solutions that are visible, professional and fit for purpose. Where guarding services are required, our personnel are trained to balance safety, risk management, first aid, incident response and customer service.
Security
Solutions
Security
Personnel
Highly trained and fully qualified security officers who work across a broad range of sectors including premium commercial facilities, concierge services, retail environments, education, transport, logistics, events and gatehouse operations.
Mobile Patrols
Our 24/7 in-house Monitoring Control Room is backed by emergency mobile patrols, allowing security personnel to respond quickly to irregularities or incidents. Mobile patrols provide a flexible, cost-effective and highly visible security presence.
Virtual Patrols
Scheduled or on-demand remote video patrols through intelligent CCTV and monitoring technology, providing real-time asset inspections and escalation pathways without relying solely on an onsite presence.
Corporate
Concierge
Professional concierge and customer service security personnel who are security licensed, customer service trained and able to represent your brand while supporting safety, access control and visitor management.
Event and Crowded
Places Security
We provide event security solutions for complex and dynamic environments where the safe management of people, property and VIPs is critical. Our approach considers crowd demographics and dynamics, event profiles, venue operations, emergency planning and stakeholder coordination to support safe, professional and controlled outcomes.
Risk Advisory
and Governance
Our risk advisory capability helps clients understand their exposure and strengthen security preparedness through protective security assessments, emergency management planning, governance reviews, training and technology recommendations.
Security
Personnel Services
With an in-house, security-focused management team ready to take on every aspect of your security needs, we offer a tailored approach that aligns personnel, technology and risk management to suit your facility, event or business environment. Our security personnel are trained and experienced across a broad spectrum of service requirements, including:
Site based Security Personnel
We can provide a full suite of qualified security officers to protect your facility, people and property. From retail and education to logistics, corporate and industrial environments, we can provide security personnel across a broad range of sectors.
Corporate Security Concierge
Highly qualified security personnel providing a premium corporate and concierge standard of service, balancing security, presentation, visitor management and customer experience.
Customer Service Personnel
Customer-focused personnel trained to provide a professional front-of-house presence while supporting safety, access, incident reporting and customer assistance.
Gatehouse Operations
Experienced operators who manage incoming and outgoing movements across a range of gatehouse environments, including contractor access, visitor control, vehicle movements and reporting requirements.
Security Patrols
Tailored patrol services designed to suit your facility and reduce risk. Services can be delivered through mobile patrols, foot patrols, virtual patrols or a blended model supported by smart technology and Nationwide-24.
Event and Crowded Places Security
Security personnel and planning support for major events, private functions, corporate events, activations and crowded places. We focus on patron safety, crowd movement, access control, VIP and asset protection, incident response, emergency coordination and the overall customer experience.
Risk Advisory and Governance
A qualified management team that can assess your facility, event or operating environment and provide practical recommendations to reduce risk, strengthen governance and align security services with your objectives.
Security Technology and Monitoring Services
We also offer security services supported by integrated technology and management systems. Our specialised security team can assess your security needs and provide a strategic plan that combines personnel, monitoring, virtual services and technology to improve coverage, response and cost efficiency. Our security technology services include:
Virtual Security Patrols
Remote security patrolling is a service where our operators use strategically placed CCTV cameras to remotely patrol your asset at predetermined times or on demand. This is a flexible and scalable option that can complement onsite security officers, extend coverage across larger areas and adapt quickly to changes in risk or operating requirements.
Virtual Alarm Verification
Our remote alarm verification service helps reduce time-to-action following an incident. Our trained operators use live video to assess a situation in real time and take the appropriate action to prevent or minimise harm, disruption or damage.
Virtual Access Control Management
Remote entry and exit management enables doors, gates and other access points to be managed through Nationwide-24. Operators can verify identity, confirm authorisation, track and record activity, communicate through intercom systems and escalate irregularities as required.
Alarm Monitoring
Nationwide can monitor your intruder detection system 365 days a year, 24 hours a day. Alarm signals are actioned by trained operators according to your pre-planned requirements, which may include contacting your team, arranging a patrol response or notifying relevant authorities.
Risk Advisory Services
Nationwide provides practical, end-to-end risk and security advisory expertise designed to strengthen organisational resilience. From identifying vulnerabilities and assessing physical environments to developing emergency plans, training teams and leveraging modern security technology, our specialists work closely with clients to create tailored solutions.
Protective Security Assessments
We can assess physical security, site vulnerabilities, procedures and operating risks to help clients strengthen their security posture and resilience. This may include physical site security reviews, protective security risk assessments, threat and vulnerability assessments, CPTED advice, audits and testing.
Emergency Management
We support organisations in preparing for, responding to and recovering from critical incidents through emergency management plans, evacuation planning, lockdown and shelter-in-place procedures, warden awareness, emergency planning committee support and live or desktop exercises.
Crowded Places Planning
For crowded places and event environments, we can support security management plans, emergency planning and response, liaison with venues, emergency services and hirers, counter-terrorism considerations, and post-event debriefing and assessment.
Security Governance and Strategy
We can assist with policy and procedure development, compliance frameworks, contracted security audits, internal investigations, strategic planning and security roadmaps tailored to your organisation's risk profile.
Training and Technology Advisory
We build capability across your team through staff awareness programs, scenario-based exercises and practical guidance on security technologies, including CCTV, access control, centralised lockdown advice, crisis communications platforms and control room requirements.
Our partners
Security Risk Assessment
Threats, operating environments and public expectations are constantly evolving. We take the time to understand your people, assets, operations, events and environments, then provide assessment services and strategies customised to your organisation’s core functions, risk profile and customer needs, including technology audits and upgrade pathways.
CASE STUDY
Chisholm Institute of TAFE
Control Room Implementation
Challenge
- Slower incident response in accurate information gathering out of hours alarm calls that were not being followed up
- A sophisticated CCTV system utilising pan-tilt-zoom (PTZ) cameras but no one to operate them
- Cross campus communications and the ability to send one message to the security teams instead of delivering once per campus
- Created Roster to commence and conclude in accordance with Chisholm Hours including weekends and Public Holidays
- Fresh Policies and Procedures written by NCS officers in conjunction with Chisholms needs
- All phones line diverted to an online Phone platform manned by Control Room operators
- Creation of daily Log sheets kept by Control Room operators
- Highly trained Control Room operators that can up skill the rest of the team on a daily basis
- Investigations into out of hours Alarms leading to a reduction in Patrol despatches
- Faster and more reliable information around incident response
- Ability to dedicate a Control Room operator to higher level Chisholm requests such as creation of Policy & Procedure
CASE STUDY
Chisholm Institute of TAFE Control Room Implementation
Challenge
- Slower incident response in accurate information gathering out of hours alarm calls that were not being followed up
- A sophisticated CCTV system utilising pan-tilt-zoom (PTZ) cameras but no one to operate them
- Cross campus communications and the ability to send one message to the security teams instead of delivering once per campus
- Created Roster to commence and conclude in accordance with Chisholm Hours including weekends and Public Holidays
- Fresh Policies and Procedures written by NCS officers in conjunction with Chisholms needs
- All phones line diverted to an online Phone platform manned by Control Room operators
- Creation of daily Log sheets kept by Control Room operators
- Highly trained Control Room operators that can up skill the rest of the team on a daily basis
- Investigations into out of hours Alarms leading to a reduction in Patrol despatches
- Faster and more reliable information around incident response
- Ability to dedicate a Control Room operator to higher level Chisholm requests such as creation of Policy & Procedure
We’re highly experienced specialists in security and risk mitigation
But don’t just take our word for it.
We cover a range of industries, including:
“Nationwide’s engagement approach to our School community is completely professional and they’re constantly looking for innovative ways to secure our assets and people.”
Campbell Dugan
Bursar,
Trinity Grammar School
“Chisholm is very pleased with the standard of service NCS has delivered and their continued improvement to the security of Chisholm assets.”
Gavin Greenway
Physical Security Lead,
Chisholm Institute